What currency are the prices listed in?
All prices are listed in Singapore Dollars (SGD).

What is the payment mode?
We accept payment via paypal (if you are in Singapore and prefer to pay via bank transfer, feel free to email us your order and we will process it from there. Our address is shini[at]casualpoet.com.)

Do I need a paypal account in order to shop?
Thankfully, no! After you check out, you will be led to paypal, where you can choose to pay via paypal or via a debit/credit card.

Do you ship internationally?
Yes we do!

How much is the shipping cost?
We offer HAPPY FREE SHIPPING within Singapore! For orders outside of Singapore, there is an additional shipping charge depending on where you are, which we will send you after you make your payment for your goods.

What if I am overseas and want to know the shipping rate before I check out?

Then simply drop us an email with your order and we will process it via email. Our address is shini[at]casualpoet.com.

How long does it take for my purchase to arrive?
All our orders are sent out as normal post via the highly reliable Singapore Post within 3 days of payment verification and will reach you within 2 - 7 working days if you are in Singapore. If you are overseas it might take a little longer, from anywhere between 7 - 14 working days.

Can I amend or cancel my order?
Yes, but once payment has been made, no refunds are available.

Please feel free to direct any other questions to shini[at]casualpoet.com.